1. Introduction:
Salik X (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and share your information when you use the Salik X app.
2. Information We Collect:
We may collect the following types of data:
-Personal Information: Name, email address, phone number (for booking and customer support purposes).
-Usage Data: Device type, app interactions, and crash reports (to improve app performance).
-Location Data: GPS data for location-based services such as rentals.
3. How We Use Your Information:
We use your information to:
-Process bookings and payments.
-Enhance user experience and app functionality.
-Provide customer support and respond to inquiries.
4. Sharing Your Data:
We do not sell your personal information. Your data may be shared with:
-Service Providers: For activities booked through the app.
-Legal Authorities: If required by law.
5. Data Security:
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction.
6. Data Deletion:
Users can delete their accounts directly within the Salik X app by following these steps:
1-Open the app and navigate to the Profile screen.
2-Tap the Delete Account button.
3-Confirm the deletion to permanently remove your account and associated data.
7. Contact Us:
For any inquiries about this policy, contact us at https://salik.qa/contact-us..
1. Booking Requirements:
- All bookings must be made through the Salik X app.
- Advance payment is required to confirm all bookings.
2. Cancellation Policy:
- All bookings are non-refundable.
- Rescheduling may be allowed in case of emergencies (e.g., weather disruptions) at Salik X's discretion.
3. Usage Guidelines:
- Customers must adhere to the safety instructions provided during activities.
- Any damages caused to rented vehicles or equipment will be the customer's responsibility.
4. Activity-Specific Rules:
- Age and skill requirements may apply to certain activities (e.g., jet-ski or airplane rides etc...).
- Guided tours and activities are subject to availability and weather conditions.
5. Insurance:
- All passengers and users are fully insured during their booked activities through Salik X.
6. Rental Periods:
- Minimum and maximum rental durations may apply based on the chosen service.
7. Pricing:
- Prices may vary depending on the type of service, time, and day.
- Additional fees apply for premium or customized experiences (e.g., luxury limousines or guided tours).
8. Service Availability:
- Salik X reserves the right to cancel or reschedule activities due to unforeseen circumstances, including safety concerns.
9. User Conduct:
- Customers are expected to treat vehicles, equipment, and guides with respect.
- Misconduct may result in the termination of the booking without refund.
10. Legal Responsibility Disclaimer:
- Salik X holds no legal responsibility for any bookings made through the platform. Users agree that Salik X acts solely as a facilitator between the customer and service providers.
11. Updates to Terms:
- Salik X reserves the right to update terms and conditions without prior notice.
12. Liability Disclaimer:
- Salik X is not liable for delays or interruptions caused by factors beyond its control, such as traffic, weather, or third-party services.
13. Customer Support:
- Assistance is available through the app or customer service for any issues or inquiries.